T&C Vietnam Grand Prix

Terms and Conditions of the Campaign: These terms and conditions (“Terms”) shall be applicable to the Customer (as defined hereinafter) participating in the offer who agrees to be bound by the same and shall be regulated by the provisions of the specified products and services provided by - Axis Bank through Sportytrip. Any Customer participating in the Offer shall be deemed to have read, understood and accepted these terms and conditions and these Terms shall be in addition to and not in derogation of other applicable terms and conditions of any account or any other facility/services offered by the Bank and/or such other terms and conditions as may be specified by the bank. Definitions The following words and phrases shall have the meanings set out herein below in this document unless repugnant to the context:
  • “Customer” means shall mean such customers who have one of the below mentioned valid and unexpired credit/debit cards, issued by Axis Bank:
    • Axis Bank Burgundy Private Credit Card
    • Axis Bank Vistara Signature Credit Card
    • Axis Bank Magnus Credit Card Miles & More
    • Axis Bank World Credit Card
    • Axis Bank Privilege Credit Card with Travel Benefits Miles & More
    • Axis Bank World Select Credit Card
    • Axis Bank Reserve Credit Card
    • Axis Bank Burgundy Debit Card
    • Axis Bank Select Credit Card
    • Axis Bank Burgundy Private Debit Card
    • Axis Bank Signature Credit Card with Lifestyle Benefits
    • Axis Bank Business Supreme Debit Card
    • Axis Bank Vistara Infinite Credit Card
    • Axis Bank Delight Debit Card
    • Axis Bank Vistara Platinum Credit Card
    • Axis Bank Priority Platinum Debit Card
  • “Offer Period” means Offer is valid from 24th February 2020 to 4th April 2020.
  • “Sportytrip website” means www.sportytrip.com.
  • “Products/Services” means a business that involves bookings that are made on Sportytrip website for Formula One Vietnam Grand Prix 2020.
Offer Details:
  • Offer is valid from 24th February 2020 to 4th April 2020.
  • Sportytrip is providing offers on tickets and tour packages for Formula One Vietnam Grand Prix 2020 to eligible Axis Bank cardholders. All the stands for which inventory is available will be listed on the website and the customers can purchase tickets or packages based on their choice of the stand.
Offer on Purchase of Ticket: The tickets will be sold on Sportytrip website and m-site (www.sportytrip.com). Eligible Axis Bank Cardholders will have to use the Coupon Code ‘AXISF1’. On using this coupon code on the website/m-site, the cardholders will get a 5% discount on the ticket price. There will be an option to input the Coupon Code in the payment gateway page during checkout. Offer on Purchase of Package: Customers need to contact Sportytrip on the email ID contact@sportytrip.com Or the phone number +91 9538335400 and share their requirement of various aspects of packages like stay / flights / meals / race tickets etc. Post discussion between Sportytrip representative and Axis Bank Cardholder, the package will be constructed and offered to the client along with the prices. There will be 10% discount offered to the clients on the package and the same will be applied while sharing the package cost. The final package price that you receive will be the discounted price. No further discounts will be provided. Once Axis Bank Cardholders agrees to purchase the offered package, a payment link will be sent to him/her and he/she can pay through that link only using eligible Axis Bank Card. The price quoted for the tickets will include base price for the race ticket and Sportytrip’s service fee of 10%. The discount (5% for ticket only purchase and 10% for packages) will be applicable on the above quoted price.
  • A delivery fee for delivery of physical Formula 1 tickets (if any, depending on the method of delivery chosen at the time of booking) will be charged at actuals.
  • 5% GST will be applicable
  • Cancellation Policy:
    • Purchased ticket(s) are non-cancellable and non-refundable under any circumstances, including but not limited to:
      • the non-appearance of any particular person, group or personality such as a team, rider, performer or band (whether advertised or not);
      • any variation to the on-track Event program, conveniences and attractions such as postponement or cancellation of any part of the Formula One program by race stewards;
      • any variation to the off-track Event program, conveniences and attractions such as postponement or cancellation of any entertainment, amusements or interactive display;
      • any adverse weather conditions; and
      • any other circumstance beyond the reasonable control of the Vietnam Grand Prix Council
    • Cancellation of an Event: The Ticket is purchased for the relevant Event. No Tickets are transferable to other events. If an event is cancelled (and not rescheduled) and should the promoter of the event offer a form of financial compensation or refund for the client order, you may be entitled to receive this amount fully or partially, depending on the circumstances in question. Should an event be cancelled (and not rescheduled) and the promoter offers no form of financial compensation, Axis Bank and Sportytrip will in no way be liable or responsible for providing refunds, nor any form of compensation, be it financial or other.
    • Rescheduling and Cancellation of the Event: If an Event is cancelled or rescheduled, Sportytrip will use reasonable endeavours to notify the customer of the cancellation or rescheduling once Sportytrip has received the relevant authorisation from the Organizer. Please note that date of the Event and advertised start times and schedules of Events are subject to change. Axis Bank, Sportytrip and other Associated Entities will not be liable to the customer for any loss or damage (including indirect or consequential loss or damage) suffered as a result of or arising from or in any way connected to cancellation, postponement or change to the Event (or any part thereof).
    • In case a customer wants to reschedule a purchased ticket or package, no adjustment will be made with the amount paid earlier. It will be treated as a cancellation.
  • Policy for Flights, Meals, Sightseeing and Hotels in case the event is cancelled or rescheduled by the promoter due to any reason/ in case the customer reschedules the package/ any other reason:
      • Flight Tickets: If the booked flights are cancelled or rescheduled, should the particular Airline offer a form of financial compensation or refund for the client order, the customer may be entitled to receive this amount fully or partially, depending on the circumstances and airline policies in question. For the same, the customer is required to contact Sportytrip.
      • Meals, Sightseeing and Hotels: Axis Bank and Sportytrip will in no way be liable or responsible for providing refunds, nor any form of compensation, be it financial or other for meals, sightseeing and hotels in case of cancellation or rescheduling
      • If flights, meals, sightseeing or hotels booked as part of the package are are rescheduled or postponed by the client, no adjustment will be made with the amount paid earlier, it will be treated as a cancellation. A new booking will have to be made and pricing will be according to the current prices of the hotels, meals and sightseeing available.
      • Prices are subject to change at the time of confirmation of purchase and the same will be updated on the website
      • This offer cannot be used in conjunction with other offers on Sportytrip website.
      • The booking window for the offer will be open from 00:01 AM on 24th February 2020 to 11:59 PM on 4th April 2020 on the Sportytrip website.
  • This Offer is valid on the following Axis Bank Credit/Debit Cards:
    • Axis Bank Burgundy Private Credit Card
    • Axis Bank Vistara Signature Credit Card
    • Axis Bank Magnus Credit Card Miles & More
    • Axis Bank World Credit Card
    • Axis Bank Privilege Credit Card with Travel Benefits Miles & More
    • Axis Bank World Select Credit Card
    • Axis Bank Reserve Credit Card
    • Axis Bank Burgundy Debit Card
    • Axis Bank Select Credit Card
    • Axis Bank Burgundy Private Debit Card
    • Axis Bank Signature Credit Card with Lifestyle Benefits
    • Axis Bank Business Supreme Debit Card
    • Axis Bank Vistara Infinite Credit Card
    • Axis Bank Delight Debit Card
    • Axis Bank Vistara Platinum Credit Card
    • Axis Bank Priority Platinum Debit Card
  • Customers are required to carry the physical copy of the ticket to the event site to avail the benefits. In case of customer choosing a pickup, they will have to carry valid online ticket which will be shared on e-mail post purchase and they need to pick up the physical copy of the ticket from the Vietnam Grand Prix ticket counter. Sportytrip will notify the customers by telephone or email of the arrangements for collection (using the details provided by customers at the time of booking) if this becomes necessary. Customers may be required to provide their booking confirmation email and their photographic ID to collect tickets. It is mandatory for the customers to provide the e-voucher, and the printed e-voucher, to redeem against the tickets to be collected. The e-voucher is strictly confidential and must not be reproduced, communicated or sold to anyone.
  • The participation in the offer is entirely voluntary and it is understood, that the participation by the Card holders shall be deemed to have been made on a voluntary basis.
  • Booking is subject to availability and at Sportytrip’s discretion.
  • Sportytrip will be responsible for fulfilling the bookings. 
  • The Offer cannot be transferred or assigned to any other person or customer.
  • Existing Sportytrip terms and conditions as available on Sportytrip website/m-site apply in addition to the terms and conditions stated herein.
  • For any change in booking, customers need to get in touch with Sportytrip at the email ID contact@sportytrip.com or Sportytrip customer support at +91 95383 35400
  • Axis Bank shall not be responsible or liable for any loss or damage whatsoever may be suffered, or for any personal injury, or any health issues faced by Customers, directly or indirectly, by use or non-use of products/services under the Offer.
  • Axis Bank holds no warranty and does not assume any responsibility for the delivery, service, suitability, merchantability, availability or quality of the products and/ or services made available under this Offer. The products are sold and the services are provided solely by Sportytrip, under such terms and conditions as may be determined by Sportytrip, and Axis Bank accepts no liability whatsoever in connection with such products and services. The products and services have not been certified by Axis Bank and under no circumstances shall the inclusion of any product or service in this Offer be construed as an endorsement or recommendation of such product or service by Axis bank.