HYROX
Terms and Conditions
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All prices listed are inclusive of 5% taxes.
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Your race tickets are non-cancellable and non-refundable.
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50% refund will be provided for cancellations made 15 days prior to the event. (For the package only)
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25% refund will be provided for cancellations made 7 days prior to the event. (For the package only)
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No refunds will be issued for cancellations made within 7 days of the event. (For the package only)
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All cancellations must be requested in writing via email on contact@sportytrip.com.
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All packages, inclusions, hotel room types, and add-ons are subject to availability at the time of confirmation.
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In case of unavailability, the organiser reserves the right to offer an equivalent alternative of similar standard.
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Package inclusions are limited to what is explicitly mentioned under the selected package.
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Bookings made with incorrect, incomplete, or unverifiable registration details may be cancelled.
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Hotel check-in and check-out times are subject to the hotel’s policies.
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Early check-in or late check-out cannot be guaranteed and is subject to availability upon special request.
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Any incidental or additional charges at the hotel (room service, minibar, damages, etc.) must be settled directly by the guest.
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Refunds, where applicable, may take 7–14 working days to process depending on the payment method.
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Bookings are non-transferable unless approved by the organiser.
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The organiser reserves the right to make necessary adjustments to package components or schedules due to operational requirements or circumstances beyond control.
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The organiser is not responsible for delays or disruptions caused by weather, government regulations, transportation issues, or other external factors.
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Participants are responsible for ensuring that the details provided during booking are accurate.
By completing the booking and accepting these terms, you confirm that the information provided is correct and that you agree to the above conditions.